Privacy Policy

Effective date: 20 July 2026
Last updated: 20 July 2026

This Privacy Policy explains how Lindenveld (“we”, “us”, “our”) processes personal data when you visit caringmamahood.mom, contact us, request delivery, or visit our nursery in Lochristi. We process personal data in accordance with the EU GDPR and Belgian data protection law, under the supervision of the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).

1. Controller

• Business name: Lindenveld
• Address: Bautersemstraat 28, 9080 Lochristi, Belgium
• Email: [email protected]
• Phone: +32 9 355 48 20

2. Data we collect

• Identity and contact data (name, email, phone, address)
• Order and delivery data (plants ordered, delivery notes, invoices)
• Communication data from forms, email or telephone
• Technical and cookie data (see Cookie Policy)

3. Purposes and legal bases

• Contract performance — sales, delivery, customer service (Art. 6(1)(b) GDPR)
• Legitimate interests — security, service improvement, enquiries (Art. 6(1)(f) GDPR)
• Legal obligations — Belgian accounting and tax rules (Art. 6(1)(c) GDPR)
• Consent — non-essential cookies and optional marketing (Art. 6(1)(a) GDPR)

4. Sharing

We do not sell personal data. We may share data with delivery partners, hosting providers, payment providers, advisers and authorities when required. Processors act under Art. 28 GDPR agreements.

5. Transfers

Transfers outside the EEA rely on adequacy decisions, Standard Contractual Clauses or another lawful mechanism.

6. Retention

• Invoices and accounting records: generally up to 7 years under Belgian commercial/tax practice
• Contact messages: typically up to 24 months
• Cookie preferences: as described in the Cookie Policy

7. Your rights

You may request access, rectification, erasure, restriction, portability and object to certain processing. Where processing is based on consent, you may withdraw it. Email [email protected].

8. Complaints

You may lodge a complaint with the Belgian Data Protection Authority — Drukpersstraat 35, 1000 Brussels — gegevensbeschermingsautoriteit.be / autoriteprotectiondonnees.be.

9. Changes

We may update this policy; the “Last updated” date will change when we do.